Privacy Policy

This privacy policy sets out and informs you of the way in which www.syella.eu uses and protects the information that you may provide to us when you use this website, accessible from the following URL: www.syella.eu.

Please note that this privacy policy may be amended or supplemented at any time by www.syella.eu, in particular in order to comply with any legislative, regulatory, case-law or technological developments. In such a case, the date of its update will be clearly indicated at the top of this policy. These changes are binding on the User as soon as they are published online. The User should therefore consult this privacy and cookie policy regularly in order to be aware of any changes.

I. PERSONAL DATA

As a general rule, you can visit the www.syella.eu website without providing any personal information about yourself. In any event, you are under no obligation whatsoever to provide such information to www.syella.eu.

However, if you refuse to do so, you may not be able to benefit from certain information or services that you have requested. In this respect, www.syella.eu may in certain cases ask you to provide your surname, first name, e-mail address, telephone number, company and position (hereinafter your “Personal Information”). By providing this information, you expressly agree to it being processed by www.syella.eu for the purposes indicated in point 3 below, as well as for the purposes stated at the end of each form.

In accordance with the General Data Protection Regulation (GDPR) adopted by the European Parliament on 14 April 2016, and with the amended French Data Protection Act (Loi Informatique et Libertés) of 6 January 1978, www.syella.eu informs you of the following points:

1. Identity of the data controller

The data controller is the company www.syella.eu, whose registered office is located at 65 Rue Hélène Fürth – 69140 Rillieux-la-Pape. Tel.: (+33) 04 51 56 60 98

2. Responsibilities

The data controller is Syella, 65 Rue Hélène Fürth, 69140 RILLIEUX-LA-PAPE – France.

Telephone: +33 4 72 01 04 11

The Data Protection Officer is Ms Amandine ROUSSEY, whom you can contact at the following e-mail address: dpo@xefi.fr

3. Purposes of the processing

www.syella.eu may process your Personal Information:

  1. in order to provide you with the information or services you have requested (in particular: sending the newsletter, commercial offers, etc.); and/or
  2. in order to collect information enabling us to improve our website, products and services (in particular through the use of cookies); and/or
  3. in order to contact you about various events relating to www.syella.eu, including in particular product updates and customer support.

4. Recipients

Only www.syella.eu is the recipient of your Personal Information. This information, whether in individual or aggregated form, is never passed on to third parties, apart from the service providers used by www.syella.eu (you will find more information about them in point 8 below). Neither www.syella.eu nor any of its service providers sell the personal data of visitors to and Users of its website.

5. Retention period

Your Personal Information is kept by www.syella.eu only for the time corresponding to the purpose of its collection as indicated in point 2 above, which may in no event exceed 24 months.

6. Your data protection rights

You have the following rights with regard to your Personal Information, which you may exercise by writing to us at the postal address mentioned in point 1 or by filling in the relevant form.

  • Right of access to and communication of data

    You have the right to access the Personal Information concerning you.

    However, given the obligation of security and confidentiality in the processing of personal data incumbent on www.syella.eu, please note that your request will only be processed if you provide proof of your identity, in particular by producing a scan of your valid identity document (in the case of a request made via our dedicated electronic form) or a signed photocopy of your valid identity document (in the case of a request made in writing).

    www.syella.eu informs you that it will be entitled, where applicable, to refuse requests that are manifestly excessive (in terms of their number or their repetitive or systematic nature).

    To help you with your request, in particular if you wish to exercise your right of access by means of a written request sent to the postal address mentioned in point 1, you will find, by clicking on the following link, a template letter drawn up by the French data protection authority, the Commission Nationale de l’Informatique et des Libertés (the “CNIL”).

    https://www.cnil.fr/fr/modele/courrier/exercer-son-droit-dacces

  • Right to rectification of data

    Under this right, the law entitles you to request the rectification, updating, blocking or erasure of data concerning you which may prove to be inaccurate, erroneous, incomplete or out of date.

    You may also set out general and specific instructions concerning what happens to your personal data after your death. Where applicable, the heirs of a deceased person may require that the death of their relative be taken into account and/or that the necessary updates be made.

    To help you with your request, in particular if you wish to exercise your right to rectification, on your own behalf or on behalf of a deceased relative, by means of a written request sent to the postal address mentioned in point 1, you will find, by clicking on the following link, a template letter drawn up by the CNIL.

    https://www.cnil.fr/fr/modele/courrier/rectifier-des-donnees-inexactes-obsoletes-ou-perimees

  • Right to object

    This right may only be exercised in one of the following two situations: where the exercise of this right is based on legitimate grounds, or where the exercise of this right is intended to prevent the data collected from being used for commercial prospecting purposes.

    To help you with your request, in particular if you wish to exercise your right to object by means of a written request sent to the postal address indicated in point 1, you will find, by clicking on the following link, a template letter drawn up by the CNIL.

    https://www.cnil.fr/fr/modele/courrier/supprimer-des-informations-vous-concernant-dun-site-internet

7. Response times

www.syella.eu undertakes to respond to your request for access, rectification or objection, or to any other request for additional information, within a reasonable period which may not exceed 1 month from receipt of your request.

8. Authorised service providers and transfers to countries outside the European Union

www.syella.eu informs you that it uses authorised service providers to facilitate the collection and processing of the data you have provided to us. These service providers may be located outside the European Union and receive the data collected via the various forms on the website (with the exception of the form enabling you to exercise your data protection rights, which is provided and operated by www.syella.eu).

www.syella.eu has ensured in advance that its service providers implement adequate safeguards and comply with strict conditions regarding confidentiality, use and protection of data. Particular attention has been paid to the existence of a legal basis for any transfer of data to a third country. In this respect, one of our service providers is subject to Binding Corporate Rules approved by the CNIL in 2016, while the others comply not only with Standard Contractual Clauses but also with the Privacy Shield.

9. Complaints to the competent authority

If you consider that www.syella.eu is not complying with its obligations with regard to your Personal Information, you may lodge a complaint or submit a request to the competent authority. In France, the competent authority is the CNIL, to which you can send a request electronically by clicking on the following link: https://www.cnil.fr/fr/plaintes/internet.

II. COOKIE POLICY

When you first visit the www.syella.eu website, a banner at the bottom of your screen informs you that information relating to your browsing may be stored in files known as “cookies”. Our cookie policy helps you to better understand the measures we implement with regard to browsing on our website. In particular, it informs you about all the cookies present on our website and their purpose (part I.) and explains how to configure them (part II.).

1. General information about the cookies present on the www.syella.eu website

www.syella.eu, as the publisher of this website, may place a cookie on the hard drive of your device (computer, tablet, mobile, etc.) in order to guarantee you smooth and optimal browsing on our website.

“Cookies” are small text files of limited size that enable us to recognise your computer, tablet or mobile for the purpose of personalising the services we offer you.

The information collected by means of cookies does not in any way allow you to be identified by name. It is used exclusively for our own purposes, in order to improve the interactivity and performance of our website and to send you content tailored to your interests. None of this information is disclosed to third parties, except where www.syella.eu has obtained your prior consent or where the disclosure of this information is required by law, by order of a court or by any administrative or judicial authority empowered to request it.

To give you a clearer picture of the information identified by cookies, below is a table listing the different types of cookies that may be used on the www.syella.eu website, their name, their purpose and their retention period.

2. Configuring your cookie preferences

You can accept or refuse the use of cookies at any time.

When you first visit the www.syella.eu website, a banner briefly presenting information relating to the use of cookies and similar technologies appears at the bottom of your screen. This banner informs you that by continuing to browse the www.syella.eu website (by loading a new page or clicking on various elements of the site, for example), you accept the use of cookies on your device. You are also deemed to have consented to the use of cookies by clicking on the “X” icon on the right of the banner at the bottom of your screen.

Depending on the type of cookie concerned, obtaining your consent to the storage and reading of cookies on your device may be mandatory.

  1. Cookies exempt from consent

    In accordance with the recommendations of the French data protection authority (CNIL), certain cookies are exempt from the prior collection of your consent insofar as they are strictly necessary for the operation of the website or their sole purpose is to enable or facilitate electronic communication. These include session identifier cookies, authentication cookies, load-balancing session cookies and interface personalisation cookies. These cookies are fully subject to this policy insofar as they are issued and managed by www.syella.eu.

  2. Cookies requiring your prior consent

    This requirement applies to cookies issued by third parties which are classified as “persistent” insofar as they remain on your device until they are deleted or expire.

    As such cookies are issued by third parties, their use and storage are subject to those third parties’ own privacy policies, links to which are provided below. This family of cookies includes audience measurement cookies (in particular PIWIK), advertising cookies (which www.syella.eu does not use) and social media sharing cookies (in particular Facebook, YouTube, Twitter and LinkedIn).

    Audience measurement cookies compile statistics on the number of visits to and use of various elements of the website (such as the content/pages you have visited). This data helps to improve the usability of the www.syella.eu website. An audience measurement tool is used on this website:

    Social media sharing cookies are issued and managed by the publisher of the social network concerned. Subject to your consent, these cookies enable you to easily share some of the content published on the www.syella.eu website, in particular via an application sharing “button” depending on the social network concerned. Four types of social media sharing cookies are present on the www.syella.eu website:

  3. Various tools are available to you for configuring cookies

    Most Internet browsers are configured by default so that the storage of cookies is allowed. Your browser gives you the opportunity to change these standard settings so that all cookies are systematically rejected, or so that only some cookies are accepted or refused depending on their issuer.

    PLEASE NOTE: We draw your attention to the fact that refusing the storage of cookies on your device may nevertheless affect your user experience as well as your access to certain services or features of this website. Where applicable, www.syella.eu declines all responsibility for the consequences of any deterioration in your browsing conditions resulting from your choice to refuse, delete or block the cookies necessary for the operation of the site. These consequences cannot constitute damage and you will not be entitled to any compensation in this respect.

    Your browser also allows you to delete existing cookies from your device or to be notified when new cookies are likely to be placed on your device. These settings do not affect your browsing, but you lose all the benefits provided by the cookie.

    Please find below the various tools available to you so that you can configure the cookies placed on your device.

  4. Configuring your Internet browser

    Each Internet browser has its own cookie management settings. To find out how to change your cookie preferences, you will find below the links to the help pages for accessing the relevant menu of your browser:

For further information on the tools for managing cookies, you can consult the CNIL website: https://www.cnil.fr/fr/cookies-les-outils-pour-les-maitriser.

If you have any questions or require further information about this cookie policy, please contact us using our contact form.